Returns & Refunds
Returns & Refunds Policy
We hope that you are 100% happy with your YAMAtune purchase, however if you would like to return your item for any reason you have 28 days from the time of purchase.
If you wish to return goods to us, you may do so without giving us prior notice. Return your item via a tracked or recorded service, as we are unable to refund missing items. Please return your item unused and in the original packaging. Please ensure that any returned goods are well packaged, as any damaged goods cannot be refunded.
Any goods returned which are in used condition will only have a refund if they have a manufacturing defect.
Please note that for international returns you will be responsible for the cost of returning any item that is not suitable, plus any additional delivery costs for exchanged items, this also includes Northern and Southern Ireland.
Please enclose a small cover note which tells us your name, address, order number, the item(s) being returned and whether you would like a refund or exchange. Whilst it's not mandatory, we advise that you obtain a proof of postage.
Please return your item to:
YAMAtune UK Ltd,
Office 16 Curve Business Centre,
30B Wilds Rents,
London SE1 4QG